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Privacy Policy

Effective Date: March 25, 2026

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1. About Us

This Privacy Policy describes how Church Alive, Inc. (“Church Alive,” “we,” “us,” or “our”) collects, uses, and shares personal information through flochurch.org and related services.

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This Privacy Policy applies to the ministries, programs, and outreach efforts of:

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  • Church Alive

  • Flo Church

  • Florida Church

  • Church Alive Preschool

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Church Alive, Inc.
2285 Hickory Tree Rd
St. Cloud, FL 34772
Email: laf@churchalivefamily.org
Website: flochurch.org

 

2. About This Privacy Policy

We value your privacy and want to be transparent about how we collect, use, and protect your information. This Privacy Policy explains how personal information is collected when you visit flochurch.org, communicate with us, give online, sign up for events, register for updates, request access to private member areas, or otherwise interact with Church Alive and its ministries through the website and related services.

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By using our website or services, you agree to the practices described in this Privacy Policy.

 

3. Information We Collect

We may collect personal information you provide directly to us, as well as certain information collected automatically through your use of our website.

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a. Contact Information: 

When you sign up for emails, newsletters, text messages, event updates, or other communications, we may collect information such as:

  • name

  • email address

  • phone number

  • mailing address

  • communication preferences

 

b. Giving and Payment Information
If you make a donation, give online, register for a paid event, or make another payment through our website or services, your payment information may be collected and processed by a third-party payment processor.

 

We do not typically store full debit card, credit card, or bank account information on our own systems unless specifically stated.

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c. Form and Registration Information

We may collect information you provide through contact forms, prayer request forms, volunteer forms, event registrations, sign-up forms, surveys, and similar submissions.

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If you request to join a private member area, online community, ministry group, or community-related feature through flochurch.org, we may collect information such as:

  • first name;

  • last name;

  • email address;

  • the name of the person who invited you, if provided;

  • confirmation that you are 18 years of age or older; and

  • your selection confirming that you would like to join the community.

 

We use this information to review, manage, and communicate with individuals who request access to private member areas, community features, ministry groups, or related online spaces connected to Flo Church.

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Access to private community features may be limited to individuals who meet our age requirements, community guidelines, ministry purposes, or other participation requirements.

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d. Communication Information

If you contact us by email, phone, text message, social media, or website form, we may collect the content of your message, your contact details, and records of those communications.

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e. Text Messaging Information

If you opt in to receive text messages from us, we may collect and store:

  • your mobile phone number

  • your consent or opt-in status

  • message preferences

  • records related to text communications
     

f. Automatically Collected Website Information

When you visit flochurch.org, we may automatically collect certain technical and usage information, such as:

  • IP address

  • browser type

  • device type

  • pages visited

  • date and time of access

  • referring website or source

  • general website activity data

 

This information helps us maintain, improve, and secure our website and services.

 

4. How We Use Your Information

We may use personal information to:

  • communicate with you about church services, events, programs, ministries, and updates;

  • send newsletters, emails, and text messages you have requested or agreed to receive;

  • respond to your questions, requests, and prayer submissions;

  • process donations, online giving, registrations, and other transactions;

  • manage ministry participation, volunteer opportunities, and event attendance;

  • review and manage access to private member areas, online community features, ministry groups, or community-related spaces;

  • help maintain the safety, integrity, and appropriate use of our private community spaces;

  • improve our website, communication efforts, and ministry services;

  • maintain records for administrative, legal, financial, and ministry purposes;

  • protect the safety, security, and integrity of our website and operations; and

  • comply with applicable legal obligations.

 

5. Text Messaging

If you choose to receive text messages from Church Alive or any of our ministries, you consent to receive messages related to church news, events, reminders, ministry updates, or other relevant communications.

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Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.

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You can opt out of text messages at any time by following the instructions provided in the message, such as replying STOP, if applicable, or by contacting us directly at laf@churchalivefamily.org.

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Your consent to receive text messages is not required to attend church, participate in ministry, or make a donation.

 

6. Online Giving and Payments

When you make a donation or other payment online, your payment is typically processed through a third-party service provider. Those providers may collect payment and transaction information necessary to process your gift or payment securely.

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We may receive limited transaction details, such as:

  • donor name

  • contact information

  • donation amount

  • date of donation

  • payment status

 

We use this information for donation processing, receipting, recordkeeping, and related administrative purposes.

 

7. How We Share Information

We do not sell your personal information.

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We may share personal information in the following situations:

a. Service Providers

We may share information with trusted third-party vendors and service providers who help us operate our website, process donations, send emails or text messages, manage registrations, or otherwise assist in ministry operations.

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b. Legal or Safety Reasons

We may disclose information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect the rights, property, safety, or security of Church Alive, our ministries, our users, or others.

 

c. Organizational Changes

If Church Alive undergoes a reorganization, merger, transfer of assets, or similar change, information may be transferred as part of that process, subject to applicable law.

 

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve functionality, analyze website traffic, remember preferences, and enhance user experience.

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You may be able to control cookies through your browser settings. Please note that disabling cookies may affect how certain parts of the website function.

 

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including ministry operations, legal compliance, tax and financial record-keeping, dispute resolution, safety, security, and enforcement of agreements.

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Retention periods may vary depending on the type of information and the reason it was collected.

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For private member areas or community sign-ups, we may retain your sign-up information for as long as your access remains active or as reasonably necessary for ministry, administrative, safety, legal, or recordkeeping purposes. If your access is removed or you request deletion, we may delete or limit use of your information unless we need to keep it for legitimate ministry, legal, security, or administrative reasons.

 

10. Your Choices and Rights

You may have choices regarding how we use your information.

 

Email Communications

You may unsubscribe from marketing or newsletter emails by clicking the unsubscribe link in the email, where available, or by contacting us directly.

 

Text Messages

You may opt out of text messages by following the opt-out instructions in the message or by contacting us.

 

Community Access

If you have signed up for a private member area, online community, or ministry group, you may contact us to request that your information be updated, corrected, removed, or that your community access be discontinued, where permitted by applicable law and our ministry or administrative responsibilities.

 

Access and Correction

You may request access to, correction of, or deletion of your personal information where permitted by applicable law by contacting us at laf@churchalivefamily.org.

 

We will respond to requests in accordance with applicable law and our operational responsibilities.

 

11. Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. This may include limiting access to personal information to authorized staff, ministry leaders, volunteers, or service providers who need the information for ministry or administrative purposes.

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However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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In the event of a data security incident involving personal information, we will evaluate and respond to the incident in accordance with applicable law, including Florida’s data breach notification requirements where applicable.

 

12. Third-Party Links and Services

Our website or communications may contain links to third-party websites, giving platforms, registration tools, community platforms, social media platforms, or other services that we do not control.

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We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

 

13. Age Restrictions

Our private member areas and online community features may be limited to individuals who are 18 years of age or older. If a sign-up form requires confirmation that you are 18 or older, you must not submit the form unless that confirmation is true.

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​14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page.

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Your continued use of our website or services after changes are posted means you accept the updated policy.

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15. Contact UsIf you have any questions about this Privacy Policy or how Church Alive handles personal information, please contact us:

 

Church Alive, Inc.
2285 Hickory Tree Rd
St. Cloud, FL 34772
Email: laf@churchalivefamily.org
Website: flochurch.org

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